Order Processing Automation
We build AI agents that read customer orders from email, WhatsApp and PDFs, enter them in your ERP, check stock, confirm with the customer and keep everyone updated. Your operations team stops retyping orders and starts handling the exceptions.
Why it matters
Many businesses still get orders as emails, PDFs, spreadsheets and WhatsApp messages. Someone reads each one, types it into the system, checks stock and replies to the customer. It is slow, and a typo can mean the wrong delivery.
An AI agent reads orders in any format, enters them in your ERP and confirms with the customer in minutes. Anything unclear, like an unknown product code or a stock shortage, goes to your team with the details.
What's included
Orders in emails, WhatsApp messages, PDFs and spreadsheets are read, matched to your products and customers, and created as sales orders in your ERP.
The agent checks stock before confirming, tells the customer about anything out of stock, and sends order confirmations and delivery updates.
Daily and weekly reports written from your ERP and other systems, plus alerts when stock runs low or an order is at risk of running late.
Is your team retyping orders every day?
Send us a few sample orders, and we'll show you what the agent would enter.
Where it helps
Large orders from dealers entered without retyping.
Customer orders turned into sales orders and production updates.
Orders that arrive outside your store, by email or WhatsApp, captured too.
"Same as last month" orders understood and entered.
Customers told when orders are packed, shipped and delivered.
One report of orders, stock and delays, ready each morning.
Want to test it on your own orders?
Most projects start with a 2-week pilot on one order channel.
How we work
We look at how orders arrive, your ERP and your product data.
Real orders from one channel processed end to end.
We connect your channels and ERP, and add checks and alerts.
We go live, review exceptions with your team and keep improving it.
Start with a 2-week pilot
Your real orders processed end to end, before you commit to more.
Tools
Order processing automation means incoming orders are read, entered into your system, checked and confirmed without someone retyping them. Your team only handles the exceptions.
Yes. The agent reads orders from WhatsApp messages as well as emails, PDFs and spreadsheets, even when customers write them in their own words.
We connect to SAP, Odoo, Dynamics, Zoho and custom ERPs through their APIs or databases.
The agent asks the customer to clarify, or sends the order to your team with a note on what is unclear. It doesn't guess.
Yes. The agent can pull orders, stock and delivery data from your systems and write daily and weekly reports for your team.
Order automation for one channel usually takes 2 to 4 weeks, and connecting several channels and systems usually takes 6 to 10 weeks. We often start with a 2-week pilot.
Get in touch
Share what you'd like to build or automate. We'll reply by email to set up a free consultation.
Let's talk
We help you navigate Enterprise AI, from first use case to production.
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