In-product assistant
Users get help without leaving the product.
- 1Grounded in each customer's data
- 2Clearly labelled as AI
- 3Measures quality and cost
Salt Lake City, UT · Generative AI Engineering
Generative AI for Utah teams: in-product assistants, support knowledge and product content, grounded in your data and disclosed to users.
Generative AI Engineering in Salt Lake City
Salt Lake City and the Silicon Slopes corridor are home to fast-growing software companies, financial services operations, integrated health systems and a big distribution hub. Utah was also early to regulate AI, with rules on telling people when they are dealing with generative AI.
Where it fits
Users get help without leaving the product.
Descriptions and guides drafted from product data.
Built for Utah rules
Disclosure when people are talking to generative AI.
Notice and opt-outs for targeted advertising and sensitive data.
A written security program covering every system that handles customer financial data.
Safeguards and a business associate agreement for anything touching patient data.
Working together · Mountain Time
Your morning is our evening, so we meet live at the start of your day and build while you sleep.
How we work
We agree what a good answer looks like and build a test set.
We connect trusted sources and design retrieval around them.
We measure accuracy, safety and cost, and iterate until it holds up.
We launch with monitoring and feedback loops that keep it improving.
Drafts only use your approved product claims, and a checker flags anything new for review before publishing.
Retrieval-augmented generation (RAG) finds the most relevant passages in your own content and gives them to the language model with the question, so answers are grounded in your data and can cite their sources.
Often not. Good retrieval and prompt design solve most enterprise use cases. We recommend fine-tuning only when evaluations show it clearly improves quality, cost or speed.
We design around your security requirements: private deployments where needed, access controls applied to retrieval, no training on your data without consent, and full logging.
Let's talk
We help you navigate Enterprise AI, from first use case to production.
Let's connect